Health isn’t always straightforward or predictable, especially when it comes to kids! Sometimes it’s a late night fever or a rash that appears out of nowhere. Other times, you might simply wish you had more time to talk through something that’s on your mind. In these moments, many parents wish they had a more open line of communication with a pediatrician they already know and trust. Luckily, concierge pediatrics was designed to make that possible! 

At Ocean Pediatrics, our concierge program was created for families who want more access, time, and flexibility in the way they connect with their child’s doctor. But what does that actually look like in practice and how is it different from standard pediatric care? Let’s walk through what concierge pediatrics is all about, how it works, and what it includes at our practice. Keep reading to discover whether our pediatric concierge program is the right fit for your family.

What is concierge pediatrics?

Concierge medicine is a membership-based approach that offers patients additional access and services beyond their regular medical care. In pediatrics, that can mean more time with your doctor, greater availability outside regular office hours, and an even closer connection with a physician who already knows your family.

How is concierge pediatrics different from standard pediatric care?

At Ocean Pediatrics, our standard pediatric care is designed to give families the comprehensive medical care, resources, expertise, and ongoing support they need to take the best possible care of their child’s health. Every Ocean Pediatrics patient benefits from our commitment to high-quality medicine, advanced technology, compassionate clinicians, and strong  relationships. 

The concierge program, however, takes that exceptional care a step further. This add-on service offers greater direct access, increased time, and more flexibility for families who want or need it. Enrollment is optional and is not required to remain a patient of a participating physician.

What does the Ocean Pediatrics Concierge Program include?

24/7 direct access to your pediatrician

Concierge families have access to their participating physician 24 hours a day, seven days a week, 365 days a year via phone calls, texts, or emails. That means you’ll always have a familiar physician to turn to when a question comes up after hours.

Extended checkups

Sometimes you walk into an appointment with one question and realize there are several more things you’d like to discuss. Concierge members receive extended checkups, providing extra time to talk through their child’s health, development, and any concerns they may have.

After-hours telemedicine

Our concierge members can schedule after-hours video calls with their concierge physician for urgent issues. That way, parents have another way to get trusted guidance when a concern comes up out of the blue.

Currently, the Ocean Pediatrics Pediatric Concierge Program is available only to existing Ocean Pediatrics patients.

What happens when your concierge pediatrician is away?

If a participating concierge physician goes on vacation, they will provide families with instructions and contact information for urgent issues. Not to worry, vacation time will not exceed 14 days per year. 

Which Ocean Pediatrics physicians participate?

Families who join our pediatric concierge program can select one of our participating physicians:

• Steven Abelowitz, M.D., FAAP
• Rebecca Allen, M.D., FAAP
• Dylan Ochal, M.D., FAAP
• Jennifer Orosco, M.D.

Who might benefit from concierge pediatrics?

The program may be especially helpful for families who:

• Want a direct way to reach their child’s pediatrician outside regular office hours.
• Would benefit from more time to talk through concerns during checkups.
• Have busy or unpredictable schedules.
• Value more continuous communication with their pediatrician.
• Want greater access to after-hours telemedicine for urgent concerns.

What isn’t included in the pediatric concierge program?

The Pediatric Concierge Program is not a substitute for health insurance. Participating physicians continue to accept insurance, and the annual membership fee covers the enhanced access and services associated with the concierge program.

Additional healthcare expenses — including lab tests, office visits, telehealth visits, emergency room visits, hospitalizations, and prescription medications — are not included in the membership fee and are billed to insurance. Families can contact Ocean Pediatrics directly for current membership pricing.

The right level of support for your family

Every family deserves to feel confident in their child’s care. For many families, Ocean Pediatrics’ comprehensive standard care provides everything they need to support their child’s health and well-being. For others, additional access to their pediatrician can offer extra reassurance and convenience.

That’s what our Pediatric Concierge Program is designed to provide: not a different standard of medical care, but an added layer of time, access, and personalized support. It’s another way Ocean Pediatrics brings together trusted relationships, compassionate care, and the convenience modern families need.

At Ocean Pediatrics, we’re committed to giving every family the highest quality care and support. If you’re wondering whether the Pediatric Concierge Program is right for your family, don’t hesitate to call our office or ask your child’s pediatrician. We’re happy to help you explore your options and come to the decision that is best for your family’s unique needs.

Interested in learning more or joining the Ocean Pediatrics Pediatric Concierge Program?
Explore the program and sign up here!